Política de envío

2. Shipping Policy

Where We Ship From

Levarres products are stocked and shipped from outside the United States. This allows us to keep our product accessible while we grow — and it does mean delivery takes a little longer than a domestic US brand.

Estimated Delivery Time

Orders are delivered within an estimated 7 to 12 business days from order confirmation. This estimate does not include potential delays caused by customs processing, which is outside our control.

Customs Duties and Import Taxes

As of 2026, the U.S. has suspended the "de minimis" exemption that previously allowed low-value shipments (under $800) to enter duty-free. As a result, your order may be subject to customs duties, import taxes, or processing fees assessed by U.S. Customs and Border Protection upon arrival, which are the responsibility of the recipient and are not included in the item price or shipping cost charged at checkout. The exact amount, if any, depends on your shipment's classification and value and is determined by customs authorities, not by Levarres.

We know this isn't the most exciting line to read, and we're actively looking at ways to simplify this for our customers going forward.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery address and shown before you confirm your order.

Carrier

The carrier used for your shipment will be confirmed and communicated in your order confirmation email, along with tracking information once available. [TO UPDATE once a carrier is finalized]

Delays or Issues

If your order is significantly delayed, lost, or arrives damaged, contact us at ventenligne.pro@gmail.com and we'll help resolve it with the carrier.